SaaS (Software as a Service) from HumanoIT

According to the HumanoIT company philosophy, we would like to supply more than other on the market or our Customers in SaaS services also. Based on our experiences, in the main, the Orderers already established the security of their data environment, their infrastructure is suitable to resort the application in the appropriate way. So, the most important advantage of Saas in this case can be steady, countable costs and low risk.

Considering this, the Saas offered by us makes possible to keep your Saas application and its data in your own, well-regulated environment. The fact, that we - as a service supplier - are not an additional layer between the software developer and the Orderer, but we offer our own-developed applications in Saas model directly makes possible the most flexible attitude. With this, we can offer unique developments, functional extensions and customer support quick and efficient way.

We don't generate pilot projects but we prove

Our general contract practise and implementation method regarding Saas make the pilot projects needless. During the traditional implementation projects, pilot restricts the given problem - so it losts its real character, and become a theoretic problem instead of the practical - and this pilot shows that theoretically it is able to solve a theoretic problem. Then practice comes including the risk that if something goes well in small environment, how does it go in real?

HumanoIT's Saas service modell provide facilities to solve a selected practical problem comprehensively instead of a pilot.

In order to solve the problem comprehensively, we unfold the service elements to the needed steps and/or features, so the Saas component offers exact answer to the given question. So, at the same time, pilot becomes a solution.

Outsourcing: trust above all

When IT network managenemt outsourcing raised up at a company at first, they cannot imagine that they can trust in a third party that they consign their sensitive company network management. That's why the most of enterprises accept the IT outsourcing as a solution after due deliberation.

The main feature of traditional outsourcing solution is that the IT tools and human resources with appropriate professional knowledge are provided by a service supplier to the Orderer - from inside or outside of the organization. Service supplier provides services in a frame of an agreement for a given period (even for 5-10 years), based on described service level and performance indicators. During continuous development of IT industry the outsourcing processes become more and more sophisticated and matured.  So the new generation of best practices are established affected by the compliance requirements came out (e.g. SOX). This 'collection of best practices' can be framed into a new framework called smart sourcing in the industry. Organizations applying smart sourcing can report positive results of it:

• reduced costs of IT appliances and trainings regarding new solutions
• disengaged resources (human resources and capital goods also)
• turning the disengaged resources to the business purposes.

Software as a Service – another type of control

Software as a Service license method continues this development direction, then practice of IT service management has been established. Service level contains the activities related to the software used by given organization, and make these tasks measurable by key performance indicators. A question arises during the smart sourcing practice that why the organization should own the software maintained by an outsider service supplier?

Software as a Service concept arisen at software and applications (e.g. operation support) that need special knowledge, but nowadays it is a notable option for supporting business processes directly (e.g. ERP, CRM). The primary purpose is cost reduction also: the whole functionality is available as a monthly-fee service instead of an extremly expensive yearly-licensed and/or subscription licensed software. It can be seen, that software developers company must count on this kind of customer requirement as a new business model.

On customer side, companies must make decision about let through the control above our application for the promised advantages. The customer side wants know exactly if its application will be available when it is needed, and the performance level will be appropriate. During the network management outsourcing, some companies relieved let through the control of business-critical systems to the third party; it can happen in case of software "outsourcing" also.It is hard to make a decision to pass up the accustomed control, but if you do this, the advantages of it can be felt immediately: more efficient operation, lower risk and quick payback.

Advantages beyond cost reduction

An application development - in case of a box product, the customization - and implementation inside a firm can last years, has serious resource needs, and the directors of firm are not satisfied the results of it at all times. Instead of this, a lot of firm choose teh SaaS solution, particularly at the ERP applications that got into SOX control as previously mentioned. Using SaaS model, the enterprises can be sure that their subsidiaries use the appropriate software versions, and the recorded and reported data contain consequent and reliable information by this.

With outsourcing the application-related responsibility, the managements' application control costs reduce. Service supplier partner implements more accurate logging and data security controls in order to reach the most complete service security, and by this, a compliance audit means a lower expense for the firm using SaaS. At customer side, the advantages are undeniable:

1. Low entering cost: instead of expensive year-licensed and subscription constraction a complex technology can be purchased as a monthly-fee service. By this, the costs can be planned, countable and it is not appears as a  non-recurrent expenditure.

2. Low entering risk: Using Saas there are no EULA-s shifting off every responsibilities and warranty possibilities. The service level agreement determines the service level, and the contract determines the effects of underachievements, compensations and forfeits also.

3. Service supplier takes the resposibilities: if the supplied software does not work appropriately, the supplier is concerned to solve the problem immediately, otherwise they can lost the customer immediately.
   

4. More efficient resource exploitation: every kind of patching of the supplied software, testing new version, upgrading them, following the compliances are service suppliers' responsibilities; by this, our IT resources can be disengaged.
   

5. Secure data environment: it is matter of life and death for the service supplier to handle, store and backup the data of customers  in the most secure way. The security get the highest priority. By this, security costs of customer can be reduced - there is no need for protecting these data - and the reached security level can be higher - as a professional data center's services are up against our own server room's possibility.
   

   
   

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