IT Maturity Assessment

Why would IT maturity assessment be needed?

Knowing the complexity and range of IT operation it is not so rare that an organization can answer the following question with difficulty: "How can we step forward?"

The question is what can be improved and what is worth to be improved.

In the course of time, progressing systematically, the areas needed improvement can be reached. But our experience is, if there is lack of resource and time, additionally the organization is exhausted, the spontaneous changes will start hard.

When does it help indeed?

If the long-term purpose is the optimal operation, more efficient IT service and cost-effective operation, it is important to move from the reactive operation to an organization culture which defines IT area as a service supplier.

How does it help?

Nowadays there are numerous IT maturity models supported by analyzer companies, institutes and industrial consortiums on the market. As long as these models are based on the staffs' abilities or the directorates' processes, the framework of Operations Management Capabilities model integrates the personal, process  (ITIL) and appliance metholodogies, herewith defines the IT maturity level and the areas to be improved. Using this model, the IT services can be more accurate and countable from the planning, across the implementation, to the continuous assurance of them. With the help of SPOT  (Service, Process, Organization, Tools) measuring tool set to the methodology a possibility opens to measure and regarding the future developments to trace the measuring data also.

HumanoIT, based on the strategy, can help to define the medium-term purposes and short term purposes leading to them; thereby with an assessment the best practice and knowledge can be explored within doors. We improve this ability along the model and ITILv3 methodology. The higher maturity level, the more conscius operation can establish the service-based approach, that is the base of the more efficient, more countable and transparent operation. So, the organization will be handle the root cause of the problems instead of healing the symptoms.

To serve for the business.